Customer Services - South Central PPD

How to Order Electric Service

Whether you are a new customer or one who has received service from South Central Public Power for a long time, you are important to us.

To set up your account for electrical service, call 1-800-557-5254 or visit one of our office locations:

275 Main Street, Nelson, NE
212 W. Fairfield, Clay Center, NE

Services are energized as soon as practical during working hours.

Billing

Electrical service bills are mailed on or about the 14th of each month. Payment is due upon receipt of the bill. Your bill is “Past Due” after the 24th of the month. If payment has not been received by the 5th of the next month, a disconnect notice will be sent to the customer. If payment has not been received or arrangements for payment made by the 15th of the next month, the account is subject to disconnection.

Service Fees

To insure continued reliable electric service from South Central Public Power, the following is a list of our service fees:

Service Deposit - A service deposit may be required depending upon the type of service and circumstances.

Connection Fee - If you are transferring an already energized service to your name, a connection fee is not required. If the service must be energized, a connection fee will be required.

Minimum Charge - A minimum charge (monthly or annually) will be charged depending on the type of service and the size of the transformer required.

Late charge Fees - Your bill is considered “Past Due” after the 24th of the month. Interest and a late fee of $7 will be charged for those bills still “Past Due” after the 5th of the next month.

Administrative Fee - For those customers that request an extension or other payment arrangements past the 15th, a $10 administrative fee will be assessed.

Collection Fee - If payment is not received or arrangements made for payment by the 15th of the next month, the account is subject to a collection fee of $20.

Reconnection Fee - If the customer is disconnected, the service will not be reconnected at this location or any other location until full settlement is made, including a reconnection fee and a possible service deposit.

Insufficient Funds - If an insufficient funds check has been returned from a bank, a fee of $30 will be assessed.

Area Lighting Program

South Central PPD offers a dusk to dawn area light rental program to its customers. Call our office at 1-800-557-5254 for program details.

Youth Energy Camp

The Rural Electric Youth Energy Camp involves about 100 highly motivated high school-aged men and women from Nebraska, Wyoming, South Dakota and Colorado whose homes are served by one of the Nebraska Rural Electric Association’s member-systems. As a member-system, South Central PPD encourages young people from its service area to apply to attend this Youth Energy Camp at the beautiful State 4-H Camp in the Halsey National Forest. In 2007, 63 campers participated in the Youth Energy Camp.

This camp offers educational and recreational experiences, leadership training, environmental awareness, character building and social interaction to its campers. Through workshops and guest speakers, campers learn about energy generation, electric safety and careers in the rural electric program. A highlight of each camp is the tour of NPPD’s Gerald Gentleman Power Station near North Platte and the Kingsley Hydro-Electric Generating Station at Lake McConaughy near Ogallala.

There is also a camp competition to select three Ambassadors from the camp to attend the National Rural Electric Cooperative Association Youth Tour in Washington, DC the following June.

If your home is served by South Central Public Power District and you are in the 9th, 10th or 11th grade of high school, contact South Central Public Power District at 402-225-2351 or 800-557-5254 to obtain an application form for the Youth Energy Camp. If accepted to this all-expense paid camp, be prepared for an “electrifying” experience.