South Central Public Power District
South Central Public Power District Customer Services

Report Electrical Outages

In case of an electrical outage:

  • Check the rest of your premise to confirm that you don’t have a problem in your electrical panel with a breaker or fuse.
  • If all your lights are off, check with your neighbor to see if they have lights.

Contact South Central Public Power District at 1-800-557-5254 or 402-225-2351 to report an electrical power outage or problem.

When you report an electrical outage, please have the following information available to assist our linemen in quickly correcting the problem:

For outages in town:

  • Name
  • Address or Account Number
  • Meter Number (Optional)
  • Phone Number
  • Nature of the Outage

For outages in rural areas:

  • Name
  • Legal Description or Account Number
  • Meter Number (Optional)
  • Phone Number
  • Nature of the Outage

Remember, if the outage is widespread, the phone lines may be busy. Please be patient. Others may be calling to report outages. Please call us if you see anything out of the ordinary, such as tree limbs on the line, downed wires or wires off the pole.

Surge Protection

No one—not even your electric provider—can control all the circumstances that can cause power surges to threaten your home. All it takes is one destructive power surge to realize how expensive it is to replace your appliances and sensitive electronic equipment!

Surges can enter your home through:

  • your electric meter
  • your telephone lines and
  • your TV lines

These surges can be caused by:

  • lightning
  • accidents involving utility poles
  • operation of power equipment or
  • improper grounding
South Central Public Power District encourages you to install appropriate surge protection to protect your electronic equipment and electric appliances.

Top


Nebraska Public Power District
Copyright © 2001-03 Nebraska Public Power District. All rights reserved.